Most of the updates people enjoy from the beginning while in some updates they have to face situations. However, after solving their issues, they have fun too. If you’re the one who is facing problems in macOS Mojave then, we will make sure you can reliably take advantage of all new functions of Mojave.

The other important thing to note is that Office 2016 for Mac only works with OS X 10.10 Yosemite or higher – it does not work with OS X 10.9 Mavericks or lower so make sure you are definitely running OS X 10.10 Yosemite, OS X 10.11 El Capitan, macOS Sierra 10.12. Sep 26, 2018  Not on this release but when moving from old mac book to new one (got rid of old one so not running on 2) I had to do a Microsoft office license 2016 removal and then redid the license and it worked. Found the removal tool on the Microsoft support site.

We have prepared a list of few most common macOS Mojave problems and also how to fix the errors on macOS Mojave.

we are happy to help you, submit this Form, if your solution is not covered in this article.

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Most Common macOS Mojave Problems and Solution

1. macOS Mojave Download Fail

Actually, the problem arises from the very first step that is while downloading and installing. The error is like “Installation of macOS could not continue”. The reason behind this can be a poor internet connection and it might be possible that many users are downloading macOS Mojave, due to the server is too much busy. However, the best solution for this problem is force quit the Mac App Store and again try to install the update. Alternatively, you can switch the Wi-Fi network or connect the cable directly instead.

Note: Before you re-download the file, delete the partially downloaded file.

Hint: You Must set Mac Screen Time Sleep settings set to Never (Apple logo – System Preferences – Energy Saver – then Turn display of after set to never – you get a pop-up so then click on OK) instead of specific time duration. This just for download and install time after

2. macOS Mojave installation is frozen,

for instance, macOS Mojave is successfully downloaded, and it’s time to install, and all of the sudden “Continue” keys is greyed down while you are trying to click, what to do? All you need to do is,

Step 1: “Control+Click” on the installation box.

Step 2: Click “Quit”.

Step 3: Now, re-install macOS Mojave, find the installation file from the Applications.

Don’t panic it might take some time to re-install. Sit back and breath.

You can get here an in-deep article on Get rid of macOS Mojave installation Frozen

3. Not enough disk space to install macOS Mojave

If you opt to install any macOS update, your MacBook must contain 15GB to 20GB of free space to run macOS Mojave smoothly. The macOS Mojave update may consume around 8GB to 10GB of space in Mac. But before deleting something, we will check how much storage left on your Mac.

Step 1: Click on the “Apple” menu.

Step 2: Click “About this Mac”.

Step 3: Lastly, tap on “Storage” panel.

The storage compartment is categorized so that you can easily get to know how much space is consumed by Apps, Movies, Audio and more. Remove unused files and junk files to free up some more space. Tips to Delete Purgeable space on your Mac

4. Time Machine is Stuck on Backup

How dreadful situation it is when you are very excited and at the very first stage when you are taking backup using Time Machine. Ultimately, without backup updating, macOS is a bit risky. The Time Machine is stuck on “Preparing Backup Message” then follow the steps.

Step A: First of all, cancel the current backup process from the “Time Machine Settings” menu.

Step B: Next, remove the .inprogressbackup file.

Step 1: Open “Time Machine” folder.

Step 2: Click to open “Backups.backupd” folder.

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Step 3: Now, find the folder with your Mac’s name.

Step 4: Finally, search for the .inprogress file and remove it.

Reboot Mac and take back up again.

5. Battery Drain macOS Mojave

Has your Mac is draining the battery after the update? Mine was draining, and so I have taken few precautions to improve battery performance. Also, you can check out which apps are using more battery from,

Step 1: Go to “Applications” and open “Utilities”.

Step 2: Click “Activity Monitor”.

Step 3: There you will see the “Energy” tab, click on it.

If you find a particular app which is eating much more battery, then delete the app and then install it again.

Get here> Improve Battery Life on macOS Mojave on Mac

Few more solutions to save battery are:

• Disable Location Services
• Lower down Brightness
• Turn off animations and graphical effects

6. macOS Mojave is slow or freezes

When I successfully installed the macOS Mojave on my Mac, after few days, it became slow and started freezing randomly. Then I encounter that the actual problem was with my storage and excessive load on Mac’s memory. The solution to this problem is force quit the app which are eating more CPU resources. To check that,

Step 1: Open “Applications” and click on “Activity Monitor”.

Step 2: Now, analyze the screen and check which app is affecting the processor.

Alternatively, delete the system cache files and temporary files. To clear follow the steps,

Step 1: Click “Finder” and tap “Go”.

Step 2: Click “Go to Folder”.

Step 3: Enter ~/Library/Caches.

Step 4: To delete the system cache, open each folder and delete the files.

Note: Don’t delete the folders, clean inside files.

Next, follow the same procedure but use /Library/Caches instead of ~/Library/Caches.

Get More: Fix macOS Mojave Slow – Tips to improve Speed of Mac running macOS 10.14 or later

7. Wi-Fi is slow on macOS Mojave

Unexpectedly Wi-Fi is dropping, and hence we are also losing the internet speed after updating Mac. Now we will update the Wi-Fi preferences, but before this, we will remove the current settings.

Step 1: Open “Finder”.

Step 2: Press “Command+Shift+G”.

Step 3: Enter the command.

/Library/Preferences/SystemConfiguration/

Step 4: Now, so the directory is open delete the .plist file extension.

com.apple.airport.preferences.plist

com.apple.network.identification.plist

com.apple.wifi.messsage-tracer.plist

NetworkInterface.plist

preferences.plist

Step 5: Select all this files and move to trash.

Step 6: Reboot Mac and router too. Few changes will take place and new preferences will build itself and the old ones will be replaced. For more guidance, you should read Fix Wi-Fi issue on macOS Mojave

8. Mac Won’t start after updating to macOS Mojave

Somehow you have downloaded and installed macOS Mojave successfully, but due to some reasons Mac started misbehaving, and Mac Won’t boot normally. So we will reset NVRAM which results in resetting startup disk selection, time-zone, display resolution and much more.

Step 1: Power on your Mac while holding “Command+Option+P+R”.

Step 2: Release the buttons when second startup tune chimes.

Enter Internet Recovery Mode

This fix is helpful when Mac’s boot sector is affected. In addition, it will also solve some of the hardware problems with macOS Mojave. To begin internet recovery,

Step 1: Reboot “Mac”.

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Step 2: Wait until you hear startup tune and hold down “Command+Option+R”.

Step 3: Release the keys when you see globe image on the screen.

The system will automatically download the recovery picture from the internet. Now all you need to do is follow the prompts.

Troubleshooting article on Mac Won’t start after macOS Mojave Update

9. App Crashes on macOS Mojave

The Apple has moved to bigger 64-Bit architecture, and as a result, some of the developers are not moved on to yet and hence due to compatibility issues the apps are crashing on macOS Mojave. If you are dealing with this situation repeatedly then update the Mac as well as the applications.

Step 1: Launch “Mac App Store”, from where you can update everything.

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Summary

Existing Office 2016 for Mac customers will be seamlessly upgraded to 64-bit versions of Word, Excel, PowerPoint, Outlook, and OneNote as part of the August product release (version 15.25). This affects customers of all license types: Retail, Office 365 Consumer, Office 365 Commercial, and Volume License installations.

Deployment options for the 64-bit update

AutoUpdate (MAU)

Customers who use Microsoft AutoUpdate (MAU) to keep their Office applications up-to-date will see a 'regular' monthly update notification when their selected channel is upgraded to 64-bit builds. Depending on which version is installed on the local computer, MAU will offer either a delta or full update. The update package size does not change between 32-bit and 64-bit versions. Also, MAU can deliver a delta update when applicable to update a user from 32-bit to 64-bit applications. Therefore, customers won't experience a sharp increase in download activity. For the release to the Production channel, customers will see '(64-bit)' in the update title to make them aware that this is a 64-bit update.

For information about how to use the MAU, see Check for Office for Mac updates automatically.

Manual updates

The August release of Office for Mac is available for manual download. The following file provides a 64-bit package to replace existing 32-bit applications with 64-bit variants during installation:

Download the Microsoft Office 2016 for Mac August update package now.

Virus-scan claim

Microsoft scanned this file for viruses, using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.

Volume License Service Center

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Volume License customers typically get their Office 2016 software from the Volume License Service Center (VLSC). These builds are refreshed infrequently and are typically aligned with new language editions. The VLSC will continue to offer 32-bit installers (15.23) until November 2016. However, all updater packages that are released after August will be based on 64-bit builds. Therefore, a VLSC customer who updates either manually or through AutoUpdate will be transitioned to 64-bit builds.

More Information

64-bit only

The Mac operating system has been 64-bit for several years. Unlike for Windows, there's no choice between running a 32-bit or 64-bit version of the Mac operating system. Similarly, we won't offer a choice between 32-bit and 64-bit versions of Office 2016 for Mac. After each 'channel' is transitioned per the rollout schedule, only 64-bit builds will be available.

Effect on third-party applications and add-ins

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The transition to 64-bit Office for Mac was announced in April 2016. IT Pros will want to understand which compiled add-ins are deployed to the users whom they manage so that they can assess the effect of the upgrade. The following Microsoft Office website summarizes the issues that affect the more common add-ins that are used together with Office 2016 for Mac:

Tools for inspecting product architecture

To verify the architecture of an Office application (that is, to understand whether you have a 32-bit or 64-bit build), start the application, open the Activity Monitor, and then enable the Kind column.

You can also use the file command in a terminal session to inspect the binary. For this use, type file -N <path of binary>.This method can be used with for any binary file, including third-party add-ins.

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The file command returns one of three values.

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Options for reverting to 32-bit installations

There may be situations in which the customer has to change code that's not 64-bit ready. If customers can't immediately move forward to 64-bit builds, we will make available a one-time 32-bit update for the 15.25 release in addition to the default 64-bit updates. The 32-bit updates will be available only for manual download from the Office CDN.

The latest 32-bit release of Office 2016 for Mac (15.25.160818) can be downloaded from https://go.microsoft.com/fwlink/?LinkId=823192.

Customers who manually install the 32-bit release won't be offered the 64-bit version of 15.25 through MAU. However, MAU will offer the 64-bit version of 15.26 in September 2016. Therefore, customers have a limited time to remain on 32-bit builds.

If a customer has already upgraded to the 64-bit update of Office for Mac 15.25 and wants to revert to the 32-bit version, follow these steps:

1. Exit all open Office 2016 applications.
2. Start Safari, and then browse to https://go.microsoft.com/fwlink/?LinkId=823192 to start the download of the 32-bit installer.
3. Double-click the downloaded package, and then follow the instructions.

The 64-bit installation has a build date of 160817. The 32-bit version has a build date of 160818.